Need help with Aurent? Contact us at **[email protected]** (replace with your real email) — we usually reply within 2–3 business days.

FAQ

• Where is my data stored? All your photos, notes, and journey progress stay locally on your device. Nothing is uploaded to any server.
• How do I back up my data? Go to Settings → Backup, and export all your data to a single file. You can restore it later on the same or a new device.
• How do I change my start date or braces method? Go to Settings → Journey, and update your start date, method, or expected duration.
• How do I turn on reminders? Go to Settings → Reminders, and enable weekly photo reminders, day milestones, daily elastics reminders, or check-up reminders.
• How do I lock the app? Go to Settings → App Lock, and enable Face ID / fingerprint lock.
• How do I switch language? Go to Settings → Language, and choose English or Vietnamese.
• I found a bug or have a feature request. Email us at [email protected] with details — screenshots help a lot.

Privacy Policy

Last updated: 29/06/2026

Aurent does not have a backend server and does not collect, transmit, or share any personal data.

• Photos and notes: stored only in the app's local storage on your device.
• Journey settings (start date, method, reminders, language, app lock): stored locally using the device's standard preferences storage.
• Backups: created only when you choose to export them, saved as a file you control (e.g. to Files or a location you pick). Aurent does not upload backups anywhere automatically.
• Camera: used only to take photos or use Mirror mode; images are never sent off your device.
• No analytics, no ads, no third-party trackers.

If you delete the app, all local data is removed from your device (backups you've manually exported elsewhere are not affected).

If you have questions about this policy, contact [email protected]